Shipping Policy
Customized Office Signs & Full Color Name Plates. Shipped Fast.
We pride ourselves on shipping your office signs, interior signage and desk name plates as fast as possible. Including shipments to Canada and International Sign Shipments. We are proud to announce that we are a Non-Resident Importer to our Canadian customers.
Our strict quality control production procedures do take precedence over quicker shipping. We work hard to ship accurate, precisely fabricated sign solutions with a goal of shipping within 2 - 4 business days from the time your order is placed. We will continue to strive to provide your signage solutions as quickly as possible, as we continue to navigate the global pandemic. Please note custom signage and requests may slow order fabrication.
We are pleased to announce that as of January 2019, we are now offering FREE GROUND SHIPPING as an option on all online orders that are $199.00 or more within the contiguous United States! Our Free Ground Shipping option, which can be selected at checkout, is delivered via FedEx and will be processed via standard FedEx ground times. Please review the map below to learn more about the length of shipping time! The Service Maps and charts are a general representations of transit. For more accurate transit quotes contact service. Note: if you are a local customer, purchasing custom sign products, or live outside of the contiguous United States, you may not be eligible for free ground shipping.
Please take into consideration our office sign products are custom made to each order. Nearly every office sign order is shipped within 2 - 4 business days if not sooner, but many of our larger sign orders may take additional time to complete - due to the custom nature of each of our sign solutions. We use standard ground (FedEx) shipping methods and expedited shipping options and have a very low flat shipping rate. We offer RUSH shipping options at the customers expense. Please call us at (701) 526-3835 or email us at service@officesigncompany.com for expedited shipping options and rates.
If you live in Fargo, North Dakota, you can pick up your order locally at the best sign shop in town.
Each of our office name plates and building way-finding signs are custom crafted to your personalization - please bear in mind the size of your sign order may add additional production time and we appreciate your patience.
We offer basic shipping and expedited options for International as well as Canadian sign orders - we have upgraded our Canadian shipments and are a Non-Resident Importer (NRI) to our Canadian customers:
Canada Shipping
. Non Resident Importer
. Landed cost rate displayed (Includes Freight, Brokerage, Duty and Tax)
. No additional fees upon delivery
. Rate shown covers 2-day shipping
International orders will be reviewed and shipped at the discretion of Office Sign Company. Customers are responsible for imports VAT, clearance fees, or any other charges incurred during international transit.
Order with confidence from our secure web site - offering the finest in conference room signs, office door nameplates, restroom signs, meeting and board room signs, and any custom office sign, waiting room or wall sign that you can imagine - even full color nameplates or colors that will match your office decor.
PLEASE NOTE: Incomplete shipping addresses and addresses that change during shipping WILL incur additional shipping charges without warning. UPS and FedEx charge us when shipping addresses contain missing suite numbers, etc. and we must pass these charges along to customers that do not supply us with a complete ship to address.
We do our best to manufacture all Rush and Expedited orders as quickly as possible. If you are looking to expedite your sign order, please call our Customer Success team at 701-526-3835 to submit this request.
We are able to accommodate nearly all deadlines, and take a great deal of pride in our ability to turn your product around quickly. If you have any concerns about receiving your item(s) on time, please contact our Customer Success staff directly, and we’ll be happy to walk you through our Rush/Expedited Shipping options. Thank you!